12 April 2005

"All our agents are currently busy...

... Your call is important to us, please hold the line."

If you ever had the chance/need to call JetstarAsia's hotline, this is what you would hear, repeated at ~35secs intervals. It means when you're being put on hold for 5 mins, you'll hear this refrain approxiamtely 8 times.

It tickled me the first time i heard it.

It amused me when i heard it being repeated for the third time.

By the eighth time, it started to get on my nerve, it was disrupting my enjoyment of the music they were playing.

It helped that i was actually talking to someone else on my handphone, unfortuanately i was bitching about this when the agent picked up the phone. She was still friendly, probably because she wasn't the one whose voice they used for that recording, maybe she was feeling happy as she and that girl were both candidates for the voice recording, and she lost out, and now she feels glad that she didn't get that. ;)

Anyway, i discovered that it costs more to book through their call centre as opposed to booking online. It was also discovered that the credit card transactions take place near the speed of light, as we recieved the confirmation near instantaneously, how's that for fast service?

Can't wait for the exams to finally end and to finally get away for a while.

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