They called.
[What follows is an approximation of the actual conversation]
Singnet: Might i inquire the reason for the termination of our services?
ME: Erm, i'm changing to another Provider.
Singnet: But why are you changing? Speed? Price?
Me: Both.
Singnet: are u aware that we have a 1500kbps service also?
ME: oh?
Singnet: And if the price is a problem, we have a special promotional package for you. we'll charge you less for the 512kbps service, and give you three months free.
[Further crap from both, ending with a vague "i'll call you if i'm interested from me."]
Lesson learnt: If you want a better deal from singnet/singtel, threaten to terminate their services. they offer better terms to you.
To clarify further doubts: if you're thinking if the terms are better, why don't i take up the offer? There are other factors involved, and i'm not at liberty to reveal the reasons here. Let's just say a change of provider is better for me.
Which provider am i switching to? Starhub seems to be the better deal. Looks like singtel has just lost another customer to Starhub.
the following logos are trademarks of the companies mentioned in the post.
4 comments:
I ditched Magix when they took away my connection and gave me thousands of reasons why it wasn't working.
I ditched Singnet BB when they took away my connection and their helpdesk couldn't do anything to fix it. I reckoned I was smarter than those on the other side of the line too (bloody part-time no-brainers)!
Hate the their parent company's "monopoly"
You should just get cable (like I did).
Jakob
starhub n singtel n m1... under one tree.. all lead to temasek holdings..
Stupid monopoly right? Argh aren't there any other providers at all? Just get satellite internet.
cable rules!!! lols... btw, Dominic here. =)
Post a Comment